Shipping Policy
Delivery Information
We’re excited for your Sofia & Mason pieces to make their way to you.
Thank you for choosing Sofia & Mason New York. Below you’ll find all the important details about how we prepare, process, and deliver your order with care.
Delivery Timelines
Order Processing
Once your order is placed, our team carefully prepares it within one to three business days.
Most weekday orders are processed within 24 hours, while orders placed on Friday evenings or weekends may take a little longer.
Dispatch & Delivery
After processing, your parcel is dispatched for delivery.
Most orders arrive within five to twelve business days, depending on your location.
We strive to make every delivery smooth, reliable, and enjoyable from start to finish.
If you ever have questions about your shipment, our customer support team is always ready to assist you.
How to Place Your Order
Shopping at Sofia & Mason New York is simple and seamless:
Step One: Choose Your Style
Browse our collections and add your favorite pieces to your cart.
Select your preferred size or color if options are available.
Step Two: Checkout
When you’re ready, proceed to checkout and enter your shipping details carefully.
Accurate information helps ensure a perfect delivery.
Step Three: Review Your Order
Before completing your purchase, double-check your address and items.
This helps guarantee a smooth and effortless delivery experience.
Step Four: Secure Payment
We offer trusted and flexible payment methods, including:
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Credit cards (AMEX, Mastercard, Visa, Maestro)
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Instant online payment options
Select your preferred method and follow the prompts to complete your order.
If you encounter any issues, we’re always here to help.
Shipping Costs
Good news — shipping at Sofia & Mason New York is always free.
No minimum purchase, no hidden fees.
Just a small way for us to thank you for being part of our community.
Shipping Your Order
We know how exciting it is to receive something new.
That’s why every order is prepared thoughtfully and shipped with care.
To maintain fair prices and reduce unnecessary waste, we ship in efficient, eco-friendly batches.
This allows us to serve you responsibly while delivering fashion you’ll love.